Contact Us

As a practical matter, with the practical next step kept visible, contact nuby when help is needed with feeding, drinking, teething relief, soothing, bath time, potty training, travel, play, and everyday baby or toddler care, an order, U.S. shipping, a return or exchange, billing, or a privacy request.

Contact email: support@nubystory.shop
Phone: 812-794-4661
Physical address: 2724 Brentwood Dr, Baton Rouge, Louisiana, 70809, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)

From a customer-service perspective, with the decision path easy to follow, please provide the order number when asking about a purchase, and wait for authorization plus the prepaid return method before mailing any return.

Merchant Information
Brand/store name: nuby
Contact email: support@nubystory.shop
Phone: 812-794-4661
Physical address: 2724 Brentwood Dr, Baton Rouge, Louisiana, 70809, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)